@mastersthesis{20.500.12880/15492, year = {2025}, month = {6}, url = {https://hdl.handle.net/20.500.12880/15492}, abstract = {Enhancements to Real Madrid’s Madridista loyalty program. While the current program offers substantial benefits for Free and Premium subscribers in Spain, it underutilizes opportunities to deliver comparable value to international subscribers. }, title = {Madridistas Loyalty: an enhancement proposal}, keywords = {RM}, keywords = {Real Madrid}, keywords = {Membersía}, author = {Galatan, Bogdan and Benjelloun Zahr, Ghali and Casabianca, Laura and Pakashtica, Enur and Morales Muñoz, Carlos Antonio}, }